Twikey |

Benefits

Automation of the entire collection process
Forget about manually uploading invoices to the bank. Thanks to the integration, the entire automated collection process is managed and executed directly from Exact Online via Twikey. This saves time and significantly reduces errors.
Full handling of reversals
Reversals and failed collections are automatically processed in Exact Online. Twikey automatically follows up on failed collections, interprets error codes, and performs the right next steps. As a result, the payment is ultimately reconciled correctly in Exact, without manual intervention – a process that is normally labour-intensive and prone to errors.

Flexible payment options for your customers
Customers who do not yet pay by direct debit can easily receive a payment request or invoice. They can pay immediately using an online payment method or switch to automatic payment via SEPA Direct Debit. A convenient link in the payment request makes granting a mandate simple and secure.
New mandates directly in Exact Online
Every new mandate is automatically added to the customer record in Exact. This allows you to use the right communication templates, so customers are clearly informed that they will receive the invoice but do not need to make the payment themselves. Everything is neatly recorded and fully integrated into your existing workflow.

Fully automated payments, with no manual uploads.

Automatic handling of reversals with error-code follow-up.

Direct integration of new mandates into Exact Online.

Fewer errors, lower workload, better customer experience.

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