Automated Follow-up for Failed Transactions

Tired of chasing failed transactions? Looking for a way to save time, streamline your payment process and minimise lost revenue? Our advanced transaction failure management tool is designed to do just that.

Failure Management

Link with your debt collection package

Debt Collection via Alektum
Debt Collection via Billtrust
Debt Collection via Coeo Incasso
Debt Collection via Intrum
Debt Collection via Order2Cash
Debt Collection via Payt

R-Codes Failure Management

Seamless and Intelligent Handling of Failed Transactions

Our tool works tirelessly behind the scenes, detecting and resolving failed transactions based on specific error codes (such as SDD R-Codes, credit card decline codes,...) received from the bank or payment service providers. This allows us to take immediate action, including customer notifications, reattempting collections for insufficient funds, initiating payments through alternative methods, or seeking renewed consent for expired cards or mandates.

SDD R-Codes

Your Brand, Your Voice, Our Expertise

Our Failure Management Tool is all about seamless customer experience and personalised communication. We offer easy-to-set-up solutions for transaction failures, tailored to your brand's unique voice. This ensures consistent, customer-focused communication in all processes.

With our tool, you're not just automatically managing failures, but enhancing customer relationships. Experience failure management that truly prioritises your customers.

Your Brand
debt collection packages

Integrate with Your Debt Collection Package

Twikey seamlessly integrates with prominent players in debt collection (including solutions like Payt, Billtrust, iController, Order2Cash,...) as well as debt collection agencies (such as Intrum, Credisolv, Alektum, Coeo Incasso,...). This synchronisation furnishes essential information within your preferred tool, ensuring a smooth process even when handling transaction failures.

Our partners

Universally Approved

We aim to achieve a 99.5% success rate in processing transactions without needing manual input. But don't just rely on our claims. Hear it from those who're using it daily!

Failure Management Q8

Interesting for every Industry

Discover the sectors in which we are already active

Twikey for the wholesale


Twikey for energy suppliers

Energy suppliers

Twikey for  e-commerce companies

E-commerce companies

Twikey for telecom providers

Telecom providers

Twikey for IT and software companies

IT and software

Twikey for accountants


Twikey for employment agencies

Employment agencies

Twikey for sport associations

(Sports) associations

Twikey for the care sector and hospitals

Care sector and hospitals

Twikey for B2B suppliers

B2B suppliers

Twikey for leasingcompanies


Twikey for gas station

Fuel cards

Want to know more?

Contact our team

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