Automated payment platform for the mobility sector
Our mobility is undergoing a digital transformation. Innovative apps and digital companies are offering mobility solutions where the customer is relieved of payment administration. Physical card payments or manual transfers are history. As European market leader, Twikey helps to make the right financial choices in the complexity of different bank and online payment methods. We relieve the mobility player from customer identification to the collection agency. Full automation is the only solution to process high volumes without any debtor administration.
Toll & Public transport
We automate the entire payment process for recurring customers.
Provide a simple digital onboarding and securely capture the correct data of the new customer. The onboarding process is composed of the following functionalities: identification, Iban name check, direct debit mandate, credit check, double verification for mail and mobile number, access to the accounts, ID scan, contract signing, online payment start-up fee, etc.
Customers and in-house staff do make mistakes sometimes. The only way to process large volumes is to eliminate the human intervention completely. So choose recurring payment methods and an automated debtor process in the first place.
Make sure the payment method is immediately applicable to your target audience. If only half of your target audience has a credit card, your growth potential could be halved. Also think about uniformity and scalability to other countries.
Online payments are a lot more expensive than physical card payments, manual transfers or direct debit transactions. On average, 97% of your invoices have already been collected through a single direct debit attempt. Collecting only failed direct debits via credit card or other online payment methods ensures a low average cost per payment transaction.
Reduce the risk
Direct debit transactions and credit card transactions can also fail. This risk is easily hedged. Through customer identification, you can capture the up-to-date customer data. The risk rules linked to the customer profile reduce the risk. Thanks to the fast debtor follow-up with automatic increase of administrative costs, the late payers cover the costs of the very limited non-payers.
Get loyal customers and link the loyalty program to the mobility app. Saving perks, discounts or gamification drives customer behavior. Even lapsed customers can be reactivated easily and quickly.
“Thanks to the direct debit payment method and the fully automated direct debit flow, we do not need debtor personnel, even though we have hundreds of thousands of customers”
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Why is it recommended to offer a wide range of payment solutions?
For most people and especially consumers, the well-known credit cards are not a good solution. Millions of people do not use credit cards and when it comes to mobility, the need to offer local payment methods is fundamental. You need to offer the most easy-to-use, secure and cost-effective payment methods. An all in one automated system that is centrally manageable.
"Twikey is the fintech payment expert and connects our mobility customers directly to the bank."
Fraud is a serious threat to any business and the stakes are raised when it comes to emerging technology. Cars, bikes and scooters are valuable assets that must be protected from unauthorized use and theft. Fake accounts and good old fashioned payment fraud on mobile payment systems are major causes of concern. Twikey counteracts all these threats with our smart risk management system, where we offer various security and identity monitoring systems that are constantly updated to match the changing fraud landscape, keeping your systems and services safe and secure.
Payment systems for EV charging
In Europe, direct debits are the most efficient way to pay for EV charging. Twikey handles all steps, from negotiating mandates to following up on collections, creating loyal and recurring customers who will use your system as their primary charging provider.
Create recurring and loyal customers
A stable and user-friendly payment platform that is customizable to all your channels, will meet all your requirements. Allow drivers to pay in their preferred way. Manage recurring customers in a way that is convenient, easy and comfortable for you as well as your end customers, while maximizing your payouts.