Partnership FinBuddy - Twikey
Reduce late payments and increase financially healthy customers through a smart direct debit date
FinBuddy ensures that suppliers can collect invoices from recurring customers on the most ideal direct debit date, namely the day after the income is credited. This allows consumers to know exactly what they have left to spend and gives them more structure and a better overview, increasing the likelihood of successful collection for the fixed-cost supplier.
Successful and social collection contributes to cost reduction for cancellations, collections, and communication. In addition, offering FinBuddy also contributes to higher collection conversion to direct debit and better customer satisfaction. An additional benefit is that employees can focus even better on customers who really experience financial stress, instead of structural late payers.
FinBuddy & Twikey can also ensure that customers are activated to pay their invoices by using direct debit. This significantly reduces collection costs and increases the likelihood of timely payment.
About FinBuddy
Recurring bills are often collected on different dates throughout the month. Many people therefore work with an Excel file in which they keep track of their finances or open a second administrative bank account.
FinBuddy & Twikey offer a much simpler and better solution for this. We ensure that all invoices are automatically collected on the same day. By planning this 1 day after the customer's payday, they immediately know how much can be spent for the rest of the month, increasing the chance of healthy savings behavior and reducing the likelihood that consumers will fall into financial difficulties and ensuring that they pay their bills on time.
The benefits of FinBuddy?
- More efficient use of personnel due to fewer late payers
- Lower costs due to fewer reversals, collections, phone calls, and letters/emails
- Higher customer satisfaction (4.7 out of 5 stars)
- FinBuddy activates an average of 1 in 12 customers who receive and read the email
Twikey - FinBuddy How does it work?
1
Inform consumers (landing page and email) about FinBuddy.
2
FinBuddy takes care of the consumer in matching the ideal collection date.
3
We process the new collection date automatically at the fixed cost supplier (via API).
4
Invoices are automatically collected.
If an invoice is not paid on time, an automatically set reminder process can be activated.
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