AC01 Incorrect account number

Occurs when?

  • Rejected:

Invalid IBAN format IBAN does not exist at the debtor bank

  • Send back:

IBAN does not exist at bank level Invalid IBAN format IBAN does not exist at debtor bank

Possible root cause

The debtor provided incorrect information. The creditor used wrong IBAN data from his customer database. The creditor had a technical problem during the processing of the collection order or during the conversion from BBAN to IBAN.

What can you do?

Contact the debtor to confirm the correctness of the debtor's IBAN. In case of a modifed mandate: check the data provided by the debtor. Verify the database used for the BBAN to IBAN conversion.

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