BETA

Product Updates

Twikey improves and updates its applications continuously to meet the needs of all its customers. Hereafter you will find a brief description of our latest enhancements and bug fixes.

Product Update 27/05/2021

Creditor

  • Additional formats reconciliation files: Now available in MT940, MT940 Twinfield and CODA general and detailed format.
  • Exact Online:
    • The relation code is mapped to the customer number in Twikey.
    • Invoices/Accounts are now imported automatically twice per day.
    • Manual import is still possible for urgent cases.
    • Added MT940 to allow reconsiliation for dutch exact customers.
  • New advanced filters added for Contracts and Invoices:
    1. Invitation: sent or not sent
    2. Reminder: not sent, sent at least one reminder or final reminder was sent.
  • ChargeBee: Failed SEPA transactions are now provided ChargeBee.
  • Recurring Credit Cards: Transactions are now sent to the bank (PSP) on weekends and holidays when automatic collection is enabled.
  • API Transaction feed: Dunning steps are now returned with the new parameter 'include=action'.
  • API Create Invoice: Address attributes are now optional in the customer object.

Bank

  • Expanded the default date range used to list contracts awaiting approval.

Debtor

  • No updates.

Product Update 10/05/2021

Creditor

  • New feature: Configure a From email address for each template.
  • New dunning step: Exclude account for future mandates
  • API Payment links status and feed: Added more details about link validity, creation, expiration and last updated. Examples
  • Import invoices: Added new option 'Customer template'.
  • Campaigns: Added confirmation dialogues before sending any reminder.
  • Download refund batches: now available in CSV.
  • Improved email validation in the interface.
  • Enhanced and added OCSP validation on our verification page.
  • Revised PSP signing and payment mechanism to improve general performances.
  • Sofort: Improved use as signing method.
  • Enforced a more strict validation when using a custom end to end identifier.

Bank

  • No updates.

Debtor

  • No updates.

Product Update 26/04/2021

Creditor

  • CCV integration is now supported.
  • Unsettled transactions: new advanced filter 'error' to search on specific return code.
  • Contract template: new option to automatically generate a mandate.
  • CAMT-053 reconciliation files now includes your personal reference in the 'AddtlTxInf' tag.
  • Additional meta data is now sent to Mollie for payment links and direct debits.
  • API Create transaction: new parameter 'refase2e' enables you to use the reference as end to end identifier for the first payment.
  • Improved CODA reporting by having Type 2 and Type 6 combinations.
  • PSP as banksender for direct debit: Added a retry mechanism in case of errors and return the specific failure code if available by the PSP.
  • Revised methods of sending direct debit files to the bank depending on the type of banksender (PSP, bank, ..).
  • Recurring credit cards: Scheduled event is now added once a mandate is signed and triggered 30 days before the credit card is about to be expired.
  • Added a html form to generate payment links on a 3rd party website.
  • Transactions to be sent: the dates are now ordered for planned transactions.
  • Email integration: resolved error message when SSL was enabled.
  • Resolved issue when merging customers.
  • Resolved collection date not displayed when specific filter was active on the sent transactions overview.

Bank

  • API: Improved the mandate feed (backend)

Debtor

  • Enhanced display of mandatory fields for Emachtiging.

Product Update 28/03/2021

Creditor

  • Revamped overview of customer documents.
  • New integration: Registered email. Send reminders securely and with proof of delivery.
  • API: New endpoint added to blacklist bank accounts.
  • Sofort is now also available as signing method for mandates.
  • Date range limit to display expired invoices was removed. Advanced filter can still be used to target specific periods.
  • Enhanced dashboard overview.
  • Transactions batches: Added a column to display to which bank your batch was sent.
  • Added invoice template information on both invoice and customer screens.
  • Cancelled documents type contract cannot be signed again.
  • Contract type template: added the option to enable signing with multiple persons.
  • Payconiq: can now be used without additional PSP configuration.
  • API settings: removed the option 'Treat suspend/reactivate event as an update': this is now active by default.
  • API settings: improved and more distinction between different webhook options.
  • Added the template option to display a QR code on the invoice payment page.
  • Removed options on archived transactions on the individual customer overview: transactions.
  • Enhanced the options and handling to mark B2B mandates as signed.
  • Added the payment date of invoices on the overview.
  • Templates: added the option to display a popup to register an email address on the payment page.
  • API Transaction feed: Limited the fetched records to be returned each call.
  • General improvements backend for recurring credit cards.
  • Resolved issue for unwanted bank sender changes in rare cases.
  • Advanced filter: resolved no results issue when searching on specific combinations.
  • Resolved transaction collection date for new mandates created through invoices.
  • Improved feedback to Teamleader for manually reconciliated invoices.
  • Removed visual bug when creating a new template: failed payments active when it is not.

Bank

  • Resolved customer name was rendered on Coda mandates instead of the company name
  • Added payroll types section.

Debtor

  • No updates.

Product Update 12/02/2021

Creditor

  • Added new actions on uncollectable transactions: Treat as technical failure, Archive and Send to bank.
    Find more information about this in Batches to be sent: Uncollectable batches.
  • Customer overview: exported file now contains their internal id.
  • Implemented a new integration: ChargeBee.
  • The invoice pre-set filter can now be set on 'paid' invoices.
  • Enhanced the invoice audit trail: this is now 'History' and event descriptions were made more user-friendly.
  • Sending payment invitations by SMS for multiple payment links at once was added.
  • Transaction batches that are archived are no longer included when the pre-set filter is set on 'everything'.
  • The pre-set and advanced filter are now available on the ''Reconciliation: Matching' overview.
  • Overall improvements on the advanced filters were done.
  • API Collections: importing a sepa direct debit batch for collection is now possible.
  • API Invoices: Feed now includes the iban and book date when the payment was done by direct debit.
  • API Invoices: Creating a duplicate invoice based on invoice number now returns the details instead of an error.
  • API Transactions: Enhanced restrictions and response when deleting a transaction.
  • API Mandates feed: Revised approach one some parts to ensure correct feedback.
  • Performance issues resolved when downloading contracts.
  • Added a webhook trigger when the debtor cancels a contract.
  • We changed the time of day that automatic reminders by SMS are sent out.
  • Resolved general issue when sending out invitations for contracts.

Bank

  • Pre-set and advanced filters are added to the B2B and CODA overviews.
  • Resolved a visual issue that occurred after using a custom reject reason.

Debtor

  • No updates.

Product Update 20/01/2021

Merchant

  • Revamped invite and reminder dialogue for invoices and payment links.
  • Add or edit a mobile number on the invite dialogue.
  • Exit url for invoices is now possible (redirect, pop-up and embedded).
  • Move a document to another template from the individual overview.
  • API transactions: create a refund based on the transaction.
  • API invoices: update invoice state added (paid, booked, archived).
  • Improved QR code compatibility for certain apps.
  • Improved csv download depending on set filters and selection.
  • Improved handling for large amounts of invites for campaigns and pending documents.
  • Enforced more strict user roles for campaigns
  • Alligned itsme attributes to iDIN attributes.
  • Fixed rendering pdf logo in the website settings.
  • Fixed x-reset header issue with sign dates (api).
  • Resolved url validity issue for expired payment links.
  • Improved payment links on official letters (WIK).
  • Improved coda files to enhance combability with different packages.

Bank

  • Resolved the display of company name on the document details.

Debtor

  • Improved on screen error notification.

Product Update 01/01/2021

Merchant

  • Extended advanced filters to the contracts overview.
  • Enhanced invite and reminder dialogues on the different screens (invoices, contracts, ..) to provide a consistency between each page.
  • Improved general load times on different screens.
  • Creation of payment links with expiry time is added to our api request (PSP dependable).
  • Overall improvement of confirmation prompts (send, delete, archive, ..).
  • Improved refunds batches screen and search function.
  • Dunning steps are stopped when archiving a transaction
  • Added the customer number when downloading a campaign.
  • Fixed edge case when preparing transactions in order to avoid duplicated batches.
  • Resolved amount rendering issue when editing a transaction
  • Removed the feed reset function from our interface (still available in our api).

Bank

  • No updates.

Debtor

  • No updates.

Product Update 01/12/2020

Merchant

  • New filter system introduced: standard and advanced filters.
    • For transactions, payment links, refunds, invoices and customers screen.
    • Download records depending on the filter settings.
    • Improved loading time.
  • New feature: fetch supported PSP payment methods
  • API Credit transfer: new parameter 'ref' added.
  • API invoices: send invite or reminder by SMS is now possible.
  • Campaigns: special characters are now removed from the name to avoid issues.
  • Translations added for debtor emails.

Bank

  • No updates.

Debtor

  • No updates.

Product Update 01/11/2020

Merchant

  • New feature: send official letters (WIK) for unsettled transactions and the option to include a QR code and payment link.
  • New feature: Recurring credit card payments (CPA) are now supported.
  • New feature: customize payment method(s) for each template.
  • Added the option to send invitations for mandates by SMS in bulk.
  • New feature: Send mandate invitation by letter with the option to include the mandate.
  • API mandate update request: update customer number and owner of a mandate.
  • API sign request is now possible for B2B Emachtiging (NL).
  • Improved filters for campaigns.
  • Improved retry mechanism for missing PDF files from Teamleader.
  • Fixed minor issue when exporting campaigns to csv.
  • Resolved issue for the payment information formatting.
  • Resolved issue with the reconciliation button "show archived".
  • New feature: Import Isabel mandates.
  • API: New parameter 'shortcode' added for the invite request. Create a custom code for the invite url.
  • SMS custom messages: added a counter that displays the number of sms that will be sent out depending on the length of your message.
  • API payment links: improved handling when passing a unsupported payment method in the request.
  • Resolved Merchant's iban not included for reconciliation files when using a PSP as banksender.
  • Added custom "comment" field in unsettled and sent transaction export file.

Bank

  • No updates.

Debtor

  • Enhanced the payment page.

Product Update 01/10/2020

Merchant

  • New: send a customizable payment link for invoices by SMS.
  • Unsettled transactions: send additional payment link by SMS
  • Added the payment link expire date in the reminder email.
  • Customize up to four reminder emails when proposing alternative payment in the case of dunning.
  • Allowed mandates import for pain.008.001 SDD files.
  • Contracts: added Informat & Lord/PIAi export.
  • Sent transactions: export file now contains the "feedback date".
  • Adyen integration added.
  • Import of credit notes is now possible using UBL 2.1
  • Added the document reference when sending transactions to Intrum.
  • Improved and added more detail on emails states for contract invitations & reminders (Enterprise)
  • Resolved SDD import for different customers sharing the same email address.
  • Improved invalid character handling for transactions uploads.
  • Improved error handling when importing mandates for invalid emails/countries.
  • Improved handling when importing large volumes of mandates at once.
  • Various improvements to unsettled transactions screen.
  • Fixed invalid url in notification email for refunds.
  • Resolved payment state between Teamleader and Twikey for manual payment transfers and added a "Rescan" button for reconciliation (Matching).

Bank

  • Custom comment for denied mandates.
  • Accept multiple pending mandates at once.

Debtor

  • Resolved issue for the "sign mandate" button.

Product Update 01/09/2020

Merchant

  • New payment page
  • CBC: New bank connection for B2B
  • Added Payconiq as payment method
  • Added SMS reminders for dunning
  • Send multiple reminders for pending mandates at once
  • Select a custom reminder to send for pending mandate(s)
  • Added a customable grace period when generating a payment link for unsettled transactions
  • Sisow integration added for payment links
  • Added the template option to print a document only in case electronic signing fails
  • General improvements for user roles
  • Fixed mapping when importing SDD batches with multiple payment info id's
  • Added the mapping of Finland IBAN and BIC codes
  • Corrected minimum amounts for Mollie
  • Fixed customer language issue when importing UBL files
  • Fixed minor issue for our api transaction and invoice feed
  • Fixed payment link states when they are based on a transaction
  • Fixed issue with multiple signatures for a mandate
  • Fixed minor cache issue when switching between multiple merchant environments

Bank

  • No updates.

Debtor

  • Option to print document in case electronic signing failed (template option)

Product Update 01/08/2020

Merchant

  • Fixed issues with Ingenico payment links
  • Fixed displayed records bug on the invoice screen
  • Improved mandate overview, select multiple reminders for pending mandates
  • API Credit transfer feed improved
  • Fixed risk rules: archived disputed transactions not taken into account anymore
  • Fixed issue with paid payment links and expired links from Mollie
  • Added the customer number in all CSV downloads for transactions
  • Wordpress plugin added customer number
  • Fixed product updates pop-up on the dashboard
  • Added the possibility to comment on unsettled transactions
  • API Fixed and improved the update mandate request
  • Added SMS notifications for dunning
  • Revamped refunds and beneficiary for gui and api
  • Improved reconciliation for Mollie
  • Improved UBL imports
  • Added new contract variable debtor.customerNumber
  • Fixed co-signing iban validation issue

Bank

  • No updates.

Debtor

  • No updates.

Product Update 01/07/2020

Merchant

  • New Twikey website launched
  • Added Sofort as a payment mechanism
  • Added a new preset filter for invoices
  • API Added customer details for payment link feed
  • Added PDF attachment for special prefixes
  • Added possibility to select a different email sender for each template when u have multiple domains
  • Improved API feeds when using x-reset
  • Improved Invoice details from Exact Online
  • Improved SMS custom variables
  • Improved the use of our links on third party websites
  • Fixed invoice email language
  • Fixed invoice email template display
  • Fixed PDF validation
  • Fixed invoice state when paid by signing a mandate
  • Minor fix on audit trail for bank feedback

Bank

  • No updates.

Debtor

  • No updates.

Product Update 01/04/2020

Merchant

  • New: Refunds now possible for payment links
  • New: Move invoices between mandates
  • New: API Generate, Get and download reconciliation files
  • New: API remove a mandate plan using 'DELETE'
  • Improved: VAT number is no longer mandatory
  • Improved: Upload multiple PDF files on invoices
  • Improved: Import customers using XML
  • Improved: Audit trail Ex-Colleague is replaced by the name of the user
  • Improved: API Invoices now able to specify customers based on name, number or document
  • Improved: Invoice paid by payment link is now displayed in the invoice overview.
  • Improved: No reminders for invoices linked to a signed mandate
  • Improved: Risk rules now possible to set a limit based on the transaction count
  • Improved: Reconciliation matching display linked invoice directly
  • Fixed: Invite-only user can now only create and invite customers
  • Fixed: Dutch invite mail used Belgian template
  • Fixed: Reconciliation matching search results
  • Fixed: German button to sign a direct debit was in English
  • Fixed: BIC was not displayed on specific documents

Bank

  • Minor fix: CSV export contains all fields now.

Debtor

  • No updates.

Product Update 14/02/2020

Merchant

  • Added: the possibility to delete/archive a paymentlink trough API and GUI.
  • Added: 'customerNumber' field when downloading signed mandates in CSV format.
  • Added: invoice due date attribute to invoice email templates.
  • Fix with the issue of searching mandates containing special characters.
  • Allow more TLD as valid e-mailadress.
  • Added the possibility to define the paylink language in CVS upload.
  • Improved error handling on XML SDD import error.
  • Improved performance/security on shortcodes.

Debtor

  • Added: eID plugin installation support page.
  • Fix of the RedirectUrl when signing a previously canceled mandate.
  • Fix issue when iDeal is unavaible.

Product Update 14/01/2020

Merchant

  • It is now possible to create credit notes via Teamleader.
  • Fixed buttons for sending reminders and deleting documents in the Campaign tab.
  • Improved uploading process by debtor.
  • Email address is now unique per merchant.
  • Incoming MT940s will now be handled correctly.
  • You can now search for SDD batches that are more than 1 year old.
  • Improved layout for invoices paid by link.
  • Fixed issues with Open link button.
  • For master/child companies, the PO number is now on the invoice instead of the child's name.
  • API sign method now supports 'import'.
  • It is no longer possible to create a submandate if the mandate number is missing.
  • Fixed transaction upload via CSV.
  • SDD batches that have failures will now recover during the night.
  • Mandates signed by a first payment by link now also get the 'paid' status.
  • Plans with an invalid amount are no longer considered ok.
  • Minor fix for better identifying error via API.
  • Reminders for credit notes will be reminded.

Debtor

  • Invoice date is added as an attribute in the invoices email.
  • Added BUNQ to IDIN signing.
  • Improved uploading process by debtor.
  • It is now possible to remove the 'pay now' button from your invoices email.