Digitalise your direct debits & recurring payment process

Do you have recurring customers and would you like to improve your payment process? Thanks to the integration between Crelan & Twikey, you can easily collect invoices smarter, faster and more economically.

Whether it is to automatically follow up failed direct debits, conclude SEPA mandates or add a payment link to an invoice, it can all be accomplished thanks to our partnership.

Twikey provides the software that allows you to receive all payments through your trusted bank.

Crelan- Twikey

Core and B2B mandates across national borders

Twikey's software for Core and B2B mandates is valid in all SEPA countries.
Moreover, Twikey is the only player to offer online B2B mandates in multiple countries. With B2B mandates, you avoid the possibility of a chargeback within 8 weeks.

Let your customers pay by direct debit

Use recurring payments and convert your customers to the direct debit payment method easily. Allow your customer to effortlessly sign a legally valid direct debit mandate during onboarding, with each invoice/reminder or when visiting your portal.

The legally valid B2B or core mandate can be concluded online. Successfully completed mandates are kept in the legal archive and, if required, linked to your own system.

Automate your transactions & follow-up process

Customers receive a pre-notification based on the invoice. Twikey sends the payment instruction to Crelan and collects it via your own creditor's contract. You receive the payments directly into your own account.

In case a direct debit fails, the automated follow-up system comes into action so that eventually on average 99.85% of all direct debit invoices are collected without any administrative intervention.

You decide how you want to handle failed transactions per monitoring category. All correspondence is done in your own name and is fully adaptable to your corporate branding. Of course, it is possible to customise the correspondence per customer segment.

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Payment link

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It is also possible to add a payment link to your invoice. Your customer can select one of the many payment options to pay the invoice.

With our API, you can integrate all known payment methods into your platform or website. You can also send individual or bulk payment links and QR codes via mail, SMS or letter in your own company branding. This customer-friendly approach ensures direct payments with automatic reconciliation.

Online demo
Bancontact via Twikey
Sepa domiciliëring via Twikey
Visa via Twikey
Maestro via Twikey
Mastercard via Twikey
Ideal via Twikey

Twikey — The key to payments The advantages of the partnership with Crelan


Avoid unnecessary administration

Recurring administration to collect or process invoices in the accounting system is definitely a thing of the past.


Collect via your own bank

Twikey offers the financial technology that allows you to receive funds via direct debit directly to your own account.


All European payment methods

Allow your customer to choose from multiple payment methods and create the ultimate in payment convenience.


Straightforward integration

You can quickly connect to more than 500 existing invoicing and accounting packages, ERPs or via API.

They're already using Twikey

Interesting for every sector

Discover the sectors in which we are already active

Twikey for the wholesale
Twikey for energy suppliers
Energy suppliers
Twikey for  e-commerce companies
E-commerce companies
Twikey for telecom providers
Telecom providers
Twikey for IT and software companies
IT and software
Twikey for accountants
Twikey for employment agencies
Employment agencies
Twikey for sport associations
(Sports) associations
Twikey for the care sector and hospitals
Care sector and hospitals
Twikey for B2B suppliers
B2B suppliers
Twikey for leasingcompanies
Twikey for gas station
Fuel cards


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